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Rak HR Statistics
Service Quality
Strategic & operational achievements
Results of the targets of the strategy
Job Seekers
Achievements of human capital
2018
2019
Percentage of creative ideas that have been implemented in the department:
Target
30%
Actual
80%
Number of community events:
Target
25
Actual
28
Community satisfaction rate:
Target
75%
Actual
85%
Website Quality:
Target
75%
Actual
92%
Number of community events:
Target
12
Actual
15
Community satisfaction rate:
Target
75%
Actual
85%
Website Quality:
Target
75%
Actual
76%
2018
2019
Percentage of priority services that have been improved
Target
40%
Actual
44%
Percentage of using smart services with priority
Target
80%
Actual
83.30%
Employees trained in innovation:
Target
80%
Actual
100%
Percentage of priority services that have been improved :
Target
35%
Actual
50%
Percentage of using smart services with priority:
Target
90%
Actual
83.30%
E
employees trained in innovation
:
Target
80%
Actual
100%
2018
2019
Electronic Transformation Ratio
:
Target
100%
Actual
89%
Percentage of implemented projects
:
Target
100%
Actual
100%
Electronic Transformation Ratio
:
Target
86%
Actual
100%
Percentage of implemented projects
:
Target
100%
Actual
100%
2018
2019
Number of job seekers' initiatives:
Target
3
Actual
4
Number of job seekers who have been trained:
Target
200
Actual
298
Percentage of achieving the “My Gate to Work” initiative:
Target
100%
Actual
100%
2017
2018
2019
Percentage of trainees at all job levels:
Target
100%
Actual
100%
Percentage of trainers for the executive category:
Target
100%
Actual
100%
Percentage of trained professionals for the specialized category:
Target
100%
Actual
100%
Number of development programs in various training methods:
Target
90
Actual
89
Percentage of trainees at all job levels:
Target
100%
Actual
100%
Percentage of trainers for the executive category:
Target
100%
Actual
100%
Percentage of trained professionals for the specialized category:
Target
100%
Actual
100%
Number of development programs in various training methods:
Target
150
Actual
199
Percentage of trainees at all job levels:
Target
100%
Actual
100%
Percentage of trainers for the executive category:
Target
100%
Actual
100%
Percentage of trained professionals for the specialized category:
Target
100%
Actual
100%
Number of development programs in various training methods:
Target
155
Actual
193
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